![]() ![]() If this is the first time the device has been added to this device, then verify the serial number/Cloud ID used is correct.Reset the camera password if you cannot remember.Try leaving the password field blank, these cameras have no default password.Make sure that the internet router is still connected to the internet.Įrror-11314-11315: Incorrect password used to log into the camera.If the device was previously working, log into the device using a local connection and check if it is still connected to the internet router. Read this guide if you have a wired IP bird box camera. The camera will make a clicking sound, which means it has been reset to factory defaults and the password is now blank.Įrror-11303: Account temporarily locked due to too many incorrect password attempts If you have a Wi-Fi bird box camera then reset the camera settings (including the password) by holding down the white button for 15-30 seconds. You need to wait for an hour or so and the device will automatically unlock.Įrror-10005: Network timeout or changing network environment.Try resetting and re-adding the camera to your internet router.Check that the network settings on your camera are correct by following this guide.This error is more vague than most, but it refers to issues relating to the network settings on the camera, or the network that the camera is connected to. ![]() This should resolve any issues caused by changing network settings as the camera will automatically reconfigure itself upon re-connecting to the internet router. ![]()
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